Service Zones

To structure fixed costs and to make booking an appointment at a convenient time as simple and easy as possible, we’re splitting the UK into zones to match engineer availability. Our first base is near Blairgowrie, Perth & Kinross (PH11), Scotland.

In the future we’ll expand to meet demand, offering engineers with bases throughout the UK.

For launch we can guarantee engineer availability & fixed cost services (annual service and in-depth diagnostic reports) for two geographical zones:

  • Zone A - around 1 hour travel time

  • Zone B - around 2 hours travel time

We may be able to offer services outside Zone A/B but due to the travel time involved, this is strictly price on application. You can contact us about enquiries outside Zone A/B here.

At present, i-HEATPUMP offer commissioning, annual heat pump service, in-depth diagnostic investigations, reports and emergency call out coverage in Zone A - we do not currently offer emergency call out coverage in Zone B and beyond.

Which Postcodes & Towns Are Zone A?

Zone A includes Blairgowrie, Dunkeld, Aberfeldy, Perth, Dundee, Kirkcaldy, St Andrews, Ballater, Stonehaven and surrounding areas within approximately one hour of our base.

We offer heat pump commissioning, annual heat pump service, in-depth diagnostic investigations, reports and emergency call out coverage throughout Zone A and the following postcodes:

AB (Aberdeenshire / Angus Coast)

  • AB30 – Laurencekirk

  • AB31 – Banchory

  • AB34 – Ballater

  • AB35 – Aboyne

  • AB39 – Stonehaven

For heat pump commissioning, servicing & fault finding throughout South West Aberdeeenshire - book an appointment for Zone A here.

DD (Dundee & Angus)

  • DD1 – Dundee City Centre

  • DD2 – Dundee (West)

  • DD3 – Dundee (North)

  • DD4 – Dundee (East)

  • DD5 – Broughty Ferry / Monifieth

  • DD6 – Newport-on-Tay

  • DD7 – Carnoustie

  • DD8 – Forfar

  • DD9 – Brechin

  • DD10 – Montrose

  • DD11 – Arbroath

For heat pump commissioning & fault finding throughout Dundee & Angus - book an appointment for Zone A here.

FK (Clackmannanshire / Stirling)

  • FK9 – Bridge of Allan

  • FK10 – Alloa

  • FK11 – Menstrie

  • FK12 – Alva

  • FK13 – Tillicoultry

  • FK14 – Dollar

  • FK15 – Dunblane

  • FK16 – Doune

For heat pump commissioning & fault finding throughout Clackmananshire & North Stirling - book an appointment for Zone A here.

KY (Fife)

  • KY1 – Kirkcaldy

  • KY2 – Kirkcaldy (North)

  • KY3 – Burntisland

  • KY4 – Cowdenbeath

  • KY5 – Lochgelly

  • KY6 – Glenrothes

  • KY7 – Glenrothes

  • KY8 – Leven

  • KY9 – Leven / Lower Largo

  • KY10 – Anstruther

  • KY11 – Dunfermline (East)

  • KY12 – Dunfermline

  • KY13 – Kinross

  • KY14 – Newburgh

  • KY15 – Cupar

  • KY16 – St Andrews

For heat pump commissioning & fault finding throughout Fife - book an appointment for Zone A here.

PH (Perth & Kinross)

  • PH1 – Perth (North)

  • PH2 – Perth (South)

  • PH3 – Auchterarder

  • PH4 – Blackford

  • PH5 – Auchterarder (rural)

  • PH6 – Crieff

  • PH7 – Crieff (rural)

  • PH8 – Dunkeld

  • PH9 – Blairgowrie (South)

  • PH10 – Blairgowrie

  • PH11 – Alyth

  • PH12 – Coupar Angus

  • PH13 – Auchterarder (outer)

  • PH14 – Inchture

  • PH15 – Aberfeldy

  • PH16 – Pitlochry

  • PH18 – Blair Atholl

For heat pump commissioning & fault finding throughout Perth & Kinross - book an appointment for Zone A here.

Zone A - Postcode Map